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Service & Repairs

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Our Service Department

LaserChange specialises in fast, efficient and affordable repairs for a vast range of brands. Here are some of the machines we service:

• Ink Printer & Multifunction Devices

• Laser Printer & Multifunction Devices

• Large/Wide Format Plotters & Printers

We understand the need for a business to have reliable service providers. At LaserChange this is achieved through incorporating innovative technologies and providing a dynamic training schedule to our staff. We provide premium, fast, on-site service which is all made possible through the integration of our job management system. This system provides real-time information on what jobs are currently active, what quotes have been issued to clients, and when/where staff are at client sites. Additionally our qualified technicians stay up to date with current imaging technologies through vendor certification and training which helps ensure that your device is repaired to the highest standard.

Service Options Available

Standard On-site Repair/Maintenance

Our Standard Onsite Repair provides at minimum next-day service for our standard fee. This option would be preferable for those non-urgent printer repairs and printer maintenance.

Priority 1-Hour On-site Repair

Our Priority 1-Hour On-Site repair offers a 1-hour response time within the Greater Brisbane Area for a premium fee.

Installations/Relocations

Whether you purchased your device from us or not – we can install and set up your old or new equipment. Our technician will completely set up and configure it to work with your network printing environment. If your business is moving or relocating, or you just need to move a machine to another location, we can help! Our technicians will properly disassemble and pack your equipment for the move, professionally transport it to any location, and will set up and network configure it at the new location. We offer competitive low prices and many years of experience you can trust for any size job, large or small.

Remote Support

Our friendly technical staff can remotely access your computer terminal (via the internet) while you are sitting right in front of it. With our quick support software we can start assisting you immediately. It’s a great way to save as we offer a 66% discount off our standard On-Site fee.

Depot Repair/Maintenance

Please feel free to bring us your printer for repairs and maintenance. It’s a great way to save as we offer a 33% discount off our standard On-Site fee.

Loan Printers/Multifunction Devices

We can offer a range of loan machines that can be installed for a minimal fee while your device is repaired!

Let us help you determine the best service option for your business. Contact us on 1300 66 44 24 today!

Book a Service Call

  

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