Maintenance & Repairs

LaserChange specializing in fast, efficient & qualified laser printer,  multifunction, plotter and fax machine repair. 

Our HP certified technicians stay up to date with current imaging technologies in order to fix your products right the first time. We provide high-quality, fast, on-site response in South East Queensland.  This is possible with our satellite vehicle tracking software. We can easily see the exact whereabouts of our technical team instantly. This helps provide you with a calculated time of arrival rather than just a guestimate.

Peace of Mind

Services can be performed either on-site or you may wish to choose our drop-off service. 

We will have our certified technicians ready to respond to your service needs when you call.

Services We Offer To You

Office Telephone/Internet Support

LaserChange can easily assist you with your printer problem. Please call on our toll free number so that we can assist you now. Alternatively, we can remotely log into your computer terminal (via the internet) while you are sitting right in front of it. With our support quick software we can start assisting you immediately.

Depot Repair

Please feel free to bring us your printer. It's a great way to save as we offer a 33% discount off our standard On-Site fee.

Printer Clean & Health Check

Some experts claim that up to 98% of all printer problems are related to an accumulation of dirt and dust. Our low-cost service cleans every part of the printer, reduces downtime and extends its lifetime.

This service provides a full printer clean (internal & external) and a Report on the overall Status of your Printer (eg maintenance kit life, rollers etc..)

1 Printer@ $75 ex gst ($82.50 inc)

2 - 4 Printers@ $65 ex gst ($71.50 inc)

5 - 9 Printers@ $55 ex gst ($60.50 inc)

10 – 49 Printers @ $50 ex gst ($55.00 inc)

50+ Printers @ $45 ex gst ($49.50 inc)

On-Site Extended Warranty

What do you do when your printer is out of warranty?

We offer on-site extended Warranties for both MFP & printers.

This service includes Parts & Labor

On-Site Service

Service Included

Available For -

• 12 Month Term
• 24 Month Term
• 36 Month Term
• 48 Month Term

Block Repair Plans

Created for our regular customers that buy 10, 20 or 50 labor hours in advance.

Receive discounted labor rates, priority response time and free travel.  Block plans are discounted based on quantity and does not expire.

Buy 10 Hours

Buy 20 Hours

Buy 50 Hours

Note:

No Expiry Date on Block Plans

Pay for Parts

Priority Response Times

Installations & Relocations

Whether you purchased your device from us or not - we can install and set up your old or new equipment.  Our technician will completely set up and configure it to work with your network printing environment. If your business is moving or relocating, or you just need to move a machine to another location, we can help!

Our technicians will properly disassemble and pack your equipment for the move, professionally transport it to any location, and will set up and network configure it at the new location. We offer competitive low prices and many years of experience you can trust for any size job, large or small.